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How raja4d slot Handles Your Personal Data

At raja4d slot, your personal data belongs to you — we collect only what is strictly necessary to operate your account, process deposits via DANA, OVO, GoPay and…

Data collected only as neededDANA, OVO, GoPay & QRIS payment data protectedAccount access controls in your handsRetention limits clearly statedContact us to request data changes
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raja4d slot How raja4d slot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about how we store or use your personal data, or if you want to request a copy, correction, or deletion of your information, our privacy support team is available 24 hours a day, 7 days a week. You can reach us through live chat directly inside your account dashboard, by email at our dedicated privacy address, or via WhatsApp for faster responses — our team aims to acknowledge every data request within 24 hours and resolve it within 7 business days.

Team online

Live Chat

Access live chat from inside your account dashboard at any time — available around the clock so you can raise a data query the moment it comes up, even from Makassar.

Email Privacy Request

Send a written data request to our privacy email address. We acknowledge within 24 hours and aim to fully resolve access, correction or deletion requests within 7 business days.

WhatsApp Support

For urgent privacy matters, WhatsApp gives you a direct line to our support team. Quote your account ID so we can verify your identity and action your request without delay.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

We apply layered data-handling practices across every part of your account life cycle — from the moment you register through every DANA, OVO, GoPay or QRIS transaction to the point at which…

Encryption at Rest and in Transit

All personal and payment data — including your DANA wallet ID and OVO number — is encrypted using industry-standard AES-256 at rest and TLS 1.3 in transit, so your information is protected at every step.

Cookie Controls in Your Browser

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust or withdraw cookie consent at any time through your browser settings without losing account access.

Account Security Alerts

Every login from a new device or IP address triggers an automatic security alert sent to your registered email. If you did not initiate the login, you can lock your account immediately from the alert link.

Data Retention Schedule

Transaction records are held for the period required by applicable financial regulations. Account profile data is deleted within 30 days of a verified account closure request, subject to any legal hold obligations.

Third-Party Processor Agreements

Every payment processor handling your QRIS or GoPay data signs a data-processing agreement with us. We audit these partners periodically and terminate agreements that fall below our data-protection standards.

Your Right to Access and Correct Data

You may request a full export of the personal data we hold on your account at any time. Corrections to inaccurate information — such as a changed OVO number — are processed within 3 business days of a verified request.

Your Privacy Policy Questions, Directly Answered

The questions below cover what real account holders ask us most about data collection, storage, access rights and how to contact us. If your question is not listed here, our live chat team is available 24/7 to help you directly.

We collect your name, email address, mobile number and the payment identifier you use — such as your DANA wallet ID or OVO number. We also log your IP address and device type for account security purposes only.

Yes. Payment identifiers like your GoPay account and DANA wallet ID are encrypted with AES-256 at rest and never stored in plain text. Only verified payment processors with signed data agreements can access transaction-level details.

You can submit a data export request via live chat or email at any time. We will verify your identity, compile your data and deliver it within 7 business days. There is no fee for a standard data access request.

Transaction records are retained for the period required by applicable financial regulations. If you close your account, profile data is deleted within 30 days, subject to any mandatory legal hold period that depends on local law.

We do not sell your data. We share only what is necessary with payment processors — such as QRIS and OVO gateway partners — who are contractually bound to protect your information and may not use it for any other purpose.

Log in to your account and use the profile settings page to update basic details. For changes to payment-linked data — such as a new OVO mobile number — contact our support team via live chat; corrections are processed within 3 business days.

After a verified account closure request, we delete your profile data within 30 days. Transaction records required by financial regulations are held for the legally mandated period, then permanently deleted. We will confirm deletion by email.

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